TERMS AND CONDITIONS

THE REGULATIONS RELATING TO THE INTERNET SHOP

 

This Regulation determines the general conditions, rules as well as how goods should be sold relating to business operations conducted by Tadeusz Koralewski established under the business name P.P.H.U. TESPOL Tadeusz Koralewski based in Konstantynów Łódzki, ul. Łódzka 27, 95-050 Konstantynów Łódzki, NIP 8311002057, REGON 730173706 through the Internet Shop spaio.pl (hereinafter referred to as: "Internet Shop") and defines the principles and conditions for providing by Tadeusz Koralewski running business operations established under the business name P.P.H.U. TESPOL Tadeusz Koralewski based in Konstantynów Łódzki, free services with the use of electronic means.

The parties agree that in respect of the legal relationships between them, the Regulation will apply (which is available on the website spaio.pl) as well as the rules universally applied by the law for the Consumer.

Whilst every effort will be made by the Seller for the services in the context of our Internet Shop to be continuous and at the highest level, the Seller reserves the possibility to suspend temporarily the availability of the on-line Shop in case of necessary maintenance works, reviews, replacement of equipment or in connection with the need to upgrade or expand the webpage.

 

 

§ 1 Definitions

 

1. Working days - mean the days of the week from Monday to Friday, excluding Polish bank holidays as the warehouses are based in Poland.

2. Delivery - means the real operation relying on delivering to the Customer by the Seller, through the provider, the goods specified in the order.

3. Shipping agent - means the entity cooperating with the Seller in terms of the delivery of the products so the Courier company;

4. Password - means the individual identification of the Customer, fixed by the Customer, consisting of a sequence of letters, digits or other characters during the registration process to secure the access to a Customer’s account in the Internet Shop.

5. Customer - means the entity to which, in accordance with the Regulation and the applied laws, the on-line services can be provided or with whom the Contract of Sale may be concluded.

6. Consumer - means the natural person doing legal operations with the trader, directly outside the scope of the person’s economic or professional activity.

7. Customer's account - means an individual panel for each customer, launched by the Seller in favour of him/her, after the Customer’s registration and concluding a contract for service provision by managing the Customer's account.

8. Login - means the individual identification of the Customer, fixed by the Customer, consisting of a sequence of letters, digits or other characters, required together with a password to create a Customer’s account in the online Shop.

9. Entrepreneur - means a physical person, a legal person or unincorporated organisational unit not being a legal person, but to whom an act has granted a legal capacity, conducting on their own behalf business or professional activity and making legal actions directly linked with the business or professional activity.

10. Terms & Conditions - means this regulation.

11. Registration - indicates the actual operation being made in the manner specified in the Regulation required for the use by a Customer from all the functionality of the Internet Shop.

12. The Seller - represents Tadeusz Koralewski established under the business name P.P.H.U. TESPOL Tadeusz Koralewski based in Konstantynów Łódzki (95-050), ul. Łódzka 27, NIP: 831-100-20-57, REGON: 730173706, registered in Central Registration and Information on Business Activity conducted by the Minister of Development; e-mail: Tespol@tespol.pl, who is the owner of the Internet Shop.

13. The internet site of the Shop - means the internet sites, under which the Seller runs the Internet Shop, operating in the domain spaio.pl

14. Commodity - means the product presented by the Seller through website of the Shop which can be the subject of a sale contract.

15. Durable medium - means any instrument which enables information addressed personally to the user to be stored in a manner accessible for future reference for a period of time adequate to the purposes of the information and which allows the unchanged reproduction of the information stored.

16. The contract of sale - means the sale agreement concluded at a distance, under the conditions laid down in the Regulation between the Customer and the Seller.

 

 

§ 2 General Provisions and the use of the Internet Shop

 

1. All rights to the Internet Shop, including all copyright and intellectual property rights to its name, its Internet domain, the website of the on-line Shop and also to the patterns, forms, logotypes placed on the Shop website (except for logos and photos presented on the store’s website to present goods which copyright belongs to a third party) belong to the Seller and their use may be only in the manner specified and compliant with the Regulation and upon written consent of the Seller.

2. The Seller will use its best endeavours to make the use of the Internet Shop possible for Internet users using the most popular web browsers and operating systems, device types and Internet connections. Minimal technical requirements for the use of the website and the online store are: browser version at least Internet Explorer 11, Chrome 39, Firefox 34, Opera 26, Safari 5 or the latest, with JavaScript enabled that accepts "cookies" and internet connection for at least 256 Kbit/s. The internet site of our Shop is optimized for a minimum screen resolution of 1024x768 pixels.

3. The Seller applies "cookies" which during the use of the Shop's website by our Customers are stored by the server of the Seller on the hard drive of the Customers terminal equipment. The use of "cookies" aims to correct operation of our website in users' terminal equipment. This mechanism does not destroy the Customer’s terminal equipment and does not cause configuration changes in the devices or in the software installed on them. If the Customer does not wish cookies to be used, he can switch them off in his browser. The Seller indicates that switching off the "cookies" may, however, cause inconvenience or make the usage of the Internet Shop impossible.

4. To place your order in the Internet Shop through the Internet or via e-mail and in order to benefit from the services available on the Internet pages of the shop, it is necessary to have an active electronic mail address.

5. To place your order in the Internet Shop by phone, it is necessary to have an active phone number and an active electronic mail address.

6. Providing any illegal content or using the Service contrary to legal regulations or principles of morality shall be forbidden.

7. The seller states that the public nature of the Internet and the use of the services provided by electronic means may involve risk of acquisition and modifying Customer’s data by unauthorised persons and therefore customers should apply appropriate technical measures that will minimise the above mentioned risks. In particular, they should use anti-virus programs, protecting the identity of the Internet users. The Seller will never ask its Customers to provide information about their password.

 

 

§ 3 Registration

 

1. To create a Customer account, the Customer should register - it is free of charge.

2. The registration is not necessary to place your order in the Online Shop.

3. To be registered, the Customer should complete the registration form available on the Shop website and electronically send the completed registration form to the Seller, selecting the appropriate function in the registration form. During the registration process, the Customer sets his individual Password.

4. When completing the registration form, the Customer has the opportunity to read the terms and conditions and accept their content by marking the appropriate box in the form.

5. The registration in the Internet Shop as well as the use of its functionality are free of charge.

6. After the registration in the Internet Shop, each login is made using the data provided in the application form.

7. You can log in the website selecting the Customer’s Account tab on the website spaio.it entering the email address and the password provided during the registration of the account. The data submitted during the process of registration can be changed in the section Subscriber Account after logging into your account.

 

 

§ 4 Purchase orders

 

1. The information contained on the website shall not constitute an offer as stipulated in the Civil Code, but only the invitation to tender in order to conclude a sale agreement.

2. The Customer can place an order on the Internet Shop through Internet or electronic mail 7 days a week, 24 hours a day.

3. The Customer can place orders on the Internet Shop over the phone during the days and hours indicated on the Internet Shop website.

4. The Customer places an order through the Shop website, completes the order by selecting the goods which he is interested in. Adding the product to the purchase order is effected through selecting the "ADD TO CART” command, placed under the given product presented on the website of the Shop. The Customer, after completing the order and indicating in the "shopping cart" the mode and the methods of the payment, places an order by sending the order to the Seller, selecting on the website of the shop the button “CONFIRM AND PAY." Each time, before the dispatch of the order to the Seller, the Customer is informed about the total price of the selected products and the delivery as well as of all the additional costs which he is obliged to pay in connection with the contract of sale.

5. The Customer placing an order through the phone uses the telephone number given by the Seller on the website of the Shop. The Customer places an order by phone giving the Seller the name of the product and the quantity of products he/she wants to order. Then, after the completion of the whole order, the Customer determines the method of delivery and address as well as the method of payment and his/her email address or correspondence address to confirm the order. Each time, when placing the order by phone, the Seller informs the Customer about the total price of the selected products and the delivery as well as all the additional costs he/she is obliged to pay in connection with the contract of sale.

6. After the Customer places an order by phone, the Seller shall send on a durable medium to the e-mail address given by the Customer a confirmation of its placing. The confirmation includes notably: the determination of the product being the object of the sale, its price and cost of delivery as well as information about any other costs which the Customer is required to pay in connection with the contract of sale.

7. The Customer placing an order through e-mail sends it to the e-mail address given by the Seller on the website of the Shop. The Customer in the message sent to the Seller shall specify in particular: the name of the product, its colour and its quantity as well as his/her tele-address data.

8. Upon receiving a message from the Customer by electronic means, referred to in §4 act 7, the Seller shall send the Customer a feedback message through email, giving his registration data, prices of selected goods, possible methods of payment and delivery methods together with their costs and the information on all of the additional payments the Customer has to pay for the contract of sale. The message also contains the information for the Customer that the conclusion of the contract of sale through an email entails an obligation to pay for the ordered goods. On the basis of the information given by the Seller, the Customer may place an order by sending an email to the Seller indicating the selected method of payment as well as shipping method.

9. Placing an order consists on an offer made by the Customer to the Seller to conclude the contract for the sale of products that are subject of such contract.

10. After placing the order, the Seller shall send to the e-mail address given by the Customer a confirmation of its placing.

11. After placing the order, the Seller shall send the information about the acceptance of the order to the e-mail address provided by the Customer. Such information consists in a statement of the Seller about the acceptance of the offer referred to in §4 act 9, and the contract of sale is concluded.

12. In the case of giving erroneous or inaccurate personal information by the Customer, including, in particular, the wrong or inaccurate address, the Seller shall not be liable for failure or delay in delivery of the object of the contract to the fullest extent permitted by law.

13. After the conclusion of the sale contract, the Seller shall send its conditions on a durable medium to the e-mail address given by the Customer or to the address indicated while placing the order by the Customer.

 

 

§ 5 Payments

 

1. The prices on the website of the Shop placed next to the products constitute the gross prices and do not contain information on the costs of delivery and any other costs that the Customer will be required to pay in connection with the contract of sale, but about which the Customer will be informed when choosing the method of delivery and placing an order. The value added taxes shall be calculated at the rate binding when placing the order and is included in the price indicated on the webpage.

2. Customers may choose among the following methods of payment:

a) by credit card through the external payment system PayPal (Europe) S.à r.l. et Cie, S.C.A., a duly licenced as a Luxembourg credit institution in the sense of Article 2 of the law of 5 April 1993 on the financial sector as amended and is under the prudential supervision of the Luxembourg supervisory authority, the Commission de Surveillance du Secteur Financier, with registered office in L-1150 Luxembourg. Further information at https://www.paypal.com/uk/webapps/mpp/home (the order processing will start after transferring to the Customer by the Seller - confirmation of the order acceptance and after receiving information from the system PayPal that the payment has been made);

b) the bank transfer to a bank account of the Seller (in this case the order processing will start after transferring to the Customer by the seller - confirmation of the order acceptance and after the payment of the price of sale shall be made by bank transfer to the bank account of the seller);3. Payments for the ordered products will be settled via through the external payment system PayPal (Europe) S.à r.l. et Cie, S.C.A., a duly licenced as a Luxembourg credit institution in the sense of Article 2 of the law of 5 April 1993 on the financial sector as amended and is under the prudential supervision of the Luxembourg supervisory authority, the Commission de Surveillance du Secteur Financier, with registered office in L-1150 Luxembourg. Further information at https://www.paypal.com/uk/webapps/mpp/home.

4. The Customer is informed every time by the Seller on the website of the shop about the time limit required to make the payment for the order and the value resulting from the contract of sale.

5. The bank account of the Customer will be charged for the purchase of the selected goods and services when the order or part of the order that the Customer wants to receive in a separate consignment is completed and ready for despatch.

6. In the event of non-compliance by the Customer of the payment within the time limit referred to in §5 act 4, the Seller shall designate the customer additional time for payment and shall inform the Customer on a durable medium. Such information about the additional time-limit for payment also contains the information that, after this period has expired without results, the Seller will withdraw from the contract of sale. In the event of ineffective execution of the payment within the second time-limit, the Seller will send the Customer a statement regarding withdrawing from the contract on a durable medium.

 

 

§ 6 Delivery

 

1. The Seller carries out the delivery on the territory of the country.

2. The Seller is required to provide the goods that are the subject of the contract of sale without any defects.

3. The Seller put on the Internet Shop website information on the number of working days needed for the delivery and the order processing.

4. The delivery date and the order processing indicated on the Shop website is calculated on working days in accordance with the Rules of Procedure. The delivery date indicated on the website is only approximate.

5. The delivery date and the order processing indicated on the Shop website are calculated on working days, from the day of concluding of the contract of sale.

6. The ordered goods are delivered to the Customer via Shipping Agent to the address specified in the order form.

7. On the day when sending the goods to the Customer, the confirmation of shipment is sent to the electronic mail address of the Customer by the Seller.

8. The Customer should check the received parcel at a time and in a manner adequate for that shipment type. In the event of loss or damage of the parcel, the Customer may request for a report from the Shipping Agent to be written concerning the state of the consignment.

9. The Seller, in accordance with the will of the Customer, attaches to the shipment subject of the delivery a receipt or a VAT invoice relating to the supplied goods.

10. In the event of absence of the Customer at the given address indicated as delivery address, the Shipping Agent will leave an advice note or will try to make a telephone contact to determine the date on which the Customer will be present. In the event of sending the ordered products back to the on-line Shop, the Seller will contact the Customer via email or by phone, fixing again with the Customer the date and cost of delivery.

 

 

§ 7 Warranty on sale

 

1. The Seller secures the delivery of the products free from any physical or legal defects. The Seller is liable towards the Customer when the product has a natural or legal defect (warranty).

2. If the goods have physical defects, the Customer may:

a) require the Seller for a reduction in the price

or

b) renounce the contract.

Unless he/she accepts that the Seller immediately and without excessive inconveniences for the Customer replaces the claimed products with new ones free from defects or repair or replace the defect. The Customer is entitled to this facility only at the first replacement or reparation of a product.

The Seller has no obligation to repair or replace the products if they are impossible to repair or require excessive costs.

The contract cannot be terminated if the defect of the product is irrelevant.

The Seller shall be liable of warranties in the event of physical defects of the goods not later than two years after delivery the products to the Customer; this period shall start again in the event of replacement.

The Seller reserves that the Customer has the above-mentioned rights only in respect of the purchasing consumer goods i.e. acquisition by natural person movable goods being outside the scope of economic or professional activity. In the scope of unsettled in this Regulation shall apply the relevant generally applicable regulations.

3. A Client that shall exercise the rights under warranty is required to provide the defective item to the address of the Seller. In the event of a Customer being a consumer the cost of delivery is covered by the Seller.

4. The seller shall be liable of warranties in the event of physical defects of the goods not later than two years after delivery the products to a Customer. A claim for the removal of defects or replacement of the product free from defects shall be subject to a time-limit of 2 years from declining defect, but that time-limit may not be terminated before the expiry of the period referred to in the first sentence. Within this period, the Customer may renounce the contract of sale or demand a price reduction because of defects of the delivered goods. If the Customer requested the replacement of the product free from defects or removing the defects, the term of withdrawal from the contract of sale or making a statement to reduce prices starts from ineffective expiry of the term for replacement or removal of the mentioned defects.

5. Any claims relating to the goods or the implementation of the contract of sale, the Customer may make to the Seller’s address.

6. The Seller within 14 days from the date of receiving the request with a claim, will take a position in relation to the complaint about the goods or claim relating to the implementation of the contract of sale reported by the Customer. Returned goods should be sent to the address of the Seller:

P.P.H.U TESPOL 95-050 Konstantynów Łódzki, ul. Łódzka 27.

7. The Customer may report a claim to the Seller in connection with the use of free services provided by electronic means by the Seller. The complaint may be submitted in electronic form and sent to the address info@spaio.pl; in the warranty claim the Customer shall include a description of the problem. The Seller immediately, but not later than within 14 days, shall consider the complaints and shall provide response to the Customer.

 

 

§ 8 Voluntary right to return

 

1. Apart from the legal right of withdrawal (§9), the Customer has 30 days after the purchase to return the product by sending it via Normal Mail.

2. Products must be unused, in perfect condition with the original tags and delivered with the original purchase receipt. If the Customer uses the products or removes or tampers with any of the tags attached to the goods, he will lose the right to return the goods under Seller’s returns policy. The above policy does not affect the Customer’s statutory rights including rights in relation to faulty goods.

3. The Seller reserves the right to deny the return of the articles that do not meet these criteria. In such cases, the item will be returned to the Customer and the transportation costs charged to him/her.

4. To return the products the Consumer should complete the Form of Return on his/her despatch note and include it with the products.  The products should be send on following address:

P.P.H.U TESPOL  95-050 Konstatntynów Łódzki, ul Łódzka 27.

5. The refund will be processed after receiving the products returned and their evaluation by the Quality Department, with the same payment method used when purchased. The refund will normally be processed within 7 working days after receiving the return but it may take slightly longer to appear on the Consumer’s bank statement.

6. The Seller will refund the cost of the product, but not the postage costs or delivery charges unless the item was found to be faulty. This does not affect the Consumer’s legal or statutory rights and is subject to right of withdrawal.

 

 

§ 9 Legal right of withdrawal from a contract of sale for distance

 

1. The Customer, being a consumer who is bound by a distance or off-premises contract, has a legal right to withdraw from the contract without giving any reason, within 14 days.

2. To exercise the right of withdrawal, the Consumer must inform P.P.H.U. TESPOL, 95-050 Konstantynów Łódzki, ul. Łódzka 27, email info@spaio.pl of the decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). The Consumer may use the attached model of withdrawal form, but it is not obligatory. The Consumer can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website. If the Consumer use this option, the Seller will communicate to the Consumer an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

3. To meet the withdrawal deadline, it is sufficient for the Consumer to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

4. If the Consumer withdraws from this contract, the Seller shall reimburse to the Consumer all payments received from the Consumer, including the costs of delivery (with the exception of the supplementary costs resulting from the Consumer’s choice of a type of delivery other than the least expensive type of standard delivery offered by the Seller), without undue delay and in any event not later than 14 days from the day on which the Seller is informed about your decision to withdraw from this contract. The Seller will carry out such reimbursement using the same means of payment as the Consumer used for the initial transaction, unless the Consumer have expressly agreed otherwise; in any event, the Consumer will not incur any fees as a result of such reimbursement. The Seller may withhold reimbursement until the reception of the goods or until the Consumer has supplied evidence of having sent back the goods, whichever is the earliest.

5. The Consumer shall send back the goods or hand them over to the Seller without undue delay and in any event not later than 14 days from the day on which the Consumer communicates his/her withdrawal from this contract to the Seller. The deadline is met if the Consumer sends back the goods before the period of 14 days has expired. The Consumer will have to bear the direct cost of returning the goods.

6. The Consumer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

7. Model withdrawal form (the Consumer shall complete and return this form only if the Consumer wishes to withdraw from the contract):

- To  P.P.H.U TESPOL, 95-050 Konstantynów Łodzki, ul. Łódzka 27, telephone: (+48) 42 211 06 06, e-mail: info@spaio.pl.

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

- Ordered on (*)/received on (*),

- Name of consumer(s),

- Address of consumer(s),

- Signature of consumer(s) (only if this form is notified on paper),

- Date

 

 

§ 10 Free Services

 

1. The Seller provides on-line free services in aid of Customers:

a) Contact form;

b) Newsletter;

c) Managing the Customer's account.

2. Our services indicated in section 9.1 are available 24 hours a day, 7 days a week.

3. The Seller reserves the right to select and change the type, form, timing and the way of giving access to some selected services and inform about the modifications of the Regulation the Customers in a manner appropriate for the changes.

4. The service Contact Form relays on sending a message to your Seller with the use of the form placed on the Shop website.

5. The resignation from the free service Contact Form is possible at any time and relies on stopping to send enquiries to the Seller.

6. The Newsletter may be used by any Customer who will enter his email address into the registration form provided by the Seller on the website. After the registration, the Customer shall receive a confirmation of the registration to his/her e-mail address. From that moment, an agreement is concluded for electronically delivered service - Newsletter. A Customer may, in addition, during the registration tick the relevant box on the registration form in order to subscribe Newsletter services.

7. The Newsletter relies on sending by the Seller to the electronic mail address of the Customer, electronic messages containing information about new products or services. The newsletter is sent by the Seller to all Customers who have subscribed.

8. Every Newsletter directed to the Customer contains in particular: the information about the sender, completed box "subject", defining the content of the mail and the possibilities and how to cancel the free service Newsletter.

9. The Customer can unsubscribe at any time through the link provided in each email sent within the newsletter service or by activating a proper field in the Customer’s Account.

10. The service of operation of Customer’s account is available after the registration according to the principles described in the Regulation and relies on making available to the Customer a dedicated panel under the Shop website, enabling the Customer to modify his/her personal data and tracking the status of his/her order and the history of orders he/she has already realized.

11. A registered Customer may report the request to delete his/her account. While in the case of the request of deletion the account by the Seller, it may be deleted within 14 days from the day of this demand.

12. The Seller is entitled to block the access to a Customer’s account and free services in the case of a Customer’s work to the detriment the Seller or other Customers, violation of regulations or the provisions of the Regulation and when it is well-grounded by safety reasons - in particular:

circumvention of the Shop websites' security or other online hacking activities. The Seller shall inform the Customer about blocking the access to a Customer’s account and free services by electronic means to the address specified by the Customer in the registration form.

 

 

§ 11 Protection of personal data

 

1. Any personal data transferred voluntarily during the process of registration, provided by Customers are administered by the Seller - Tadeusz Koralewski established under the business name P.P.H.U.  TESPOL Tadeusz Koralewski, ul. Łódzka 27, 95-050 Konstantynów Łódzki, NIP 8311002057, REGON 730173706.

2. The Seller processes the personal data of the Customers for the purposes of order processing, to provide services electronically as well as other purposes specified in the Privacy Policy. The data are processed under strong confidentiality and security rules and under consent from the Customer in compliance with the binding regulations.

3. The Customer shall provide personal data to the Seller voluntarily, however, not providing specific data during the registration process, makes the registration impossible as well as prevents from the submission and implementation of the Customer’s order in the case of the contract without the registration of Customer’s account.

 

 

§ 12 Cancellation of a contract (does not apply to contracts of sale)

 

1. Both the Customer and the Seller may terminate the contract for the provision of services by electronic means at any time and without giving reasons, subject to contractually acquired rights by the other party prior to the termination of the agreement and the provisions below.

2. A Customer who is registered shall terminate the contract for the provision of services by electronic means, by sending to the Seller the relevant declaration of will, using any means of distance communication, making it possible to review the declaration of the Customer’s will by the Seller.

3. The Seller terminates the contract for the provision of services by electronic means by sending to the Customer the relevant declaration of will to the electronic mail address provided by the Customer during the registration.

 

 

§ 13 Final provisions

 

1. The Seller is liable for non-performance or undue performance of the agreement (order), but in the case of contracts with Customers and entrepreneurs the Seller is liable only when it comes to deliberate damage and within the limits of the actual losses incurred by the Customer being an entrepreneur.

2. The content of hereof Regulation may be record by printing, saving on medium or download at any time from the website Shop.

3. In the event of a dispute relating the contract of sales, the Parties shall endeavour to resolve the dispute amicably. The law applicable to the settlement of any disputes arising based on the Regulation for entrepreneurs buying under the business activities is the applicable law.

4. If a Customer purchases under the business activities, any dispute arising, in the background of the Seller’s contract with the Customer, will be settled by the court of territorial competence over the seat of the Seller.

5. Each Customer may refer to non-judicial means of dealing with complaints and pursuing claims. In this respect, the Customer can take advantage of the possibility of mediation. The lists of permanent mediators and existing centres of mediation shall be transmitted and made available by the Presidents of the District Courts. The Customer who is a consumer may also use the extra-judicial means of dealing with complaints and investigation of claims by submission of the complaints through a Union platform ODR, available at: http://ec.europa.eu/consumers/odr/

6. The Seller reserves the right to change the Regulation. All orders accepted by the Seller before the date of entry into force of the new rules are implemented on the basis of the Regulation that was in force on the date of the order by the Customer. Amendment of the Rules of Procedure shall enter into force within 7 days from the date of the publication on the Shop website. The Seller shall inform the Customer at least 7 days before the entry into force the new Rules of Procedure by electronic means. In the case when the Customer does not accept the new content of the Regulation, he/she is obliged to inform the Seller about this fact which has the effect of termination of the contract in accordance with the provisions of §11 of the Rules of Procedure.

7. The terms and conditions shall enter into force on 26^th of March 2018.